Guide
organization

Transactions

Review your organization's billing history and learn what each transaction row means.


The Transactions section is your organization's running history of credit movements — every top-up that added credit and every charge that spent it. Use it to see where your credit went and to confirm that top-ups and vouchers landed.

Your organization transactions

Opening Transactions

  1. Choose Transactions from the dashboard's left sidebar.
  2. Alternatively, from the Payments section click View transactions.

The list shows your most recent activity first, described as Latest top-ups and usage charges.

Note: Transactions is available to admins and owners. If you do not see the section, ask an admin for access. For credit and top-ups, see Credit and top-up.

Reading a transaction row

Each row describes one credit movement. From left to right you will see:

  • Direction icon — an up arrow for credit added to your balance, a down arrow for credit spent.
  • Description — what the transaction was for. Top-ups read as Credit top-up and charges as Usage charge unless a more specific description is recorded.
  • Project link — if the transaction relates to a specific project, a Project: link appears that takes you to that project.
  • Date and time — when the transaction happened.
  • Amount — shown in green with a + when credit was added, or in red with a - when credit was spent.
  • Badges — a funding-source badge (where relevant) and a status badge.

Funding source badges

When a transaction is tied to a particular source of credit, a coloured badge shows which pool it touched:

Badge Meaning
Grant Credit from a project's monthly grant allowance included with your hosting plan.
Purchased Credit you bought through a top-up or voucher.

Rows without a specific funding source show no funding badge.

Status badges

Every transaction shows a status so you know whether it has settled:

Status Meaning
completed The transaction has gone through.
pending The transaction is still being processed.
failed The transaction did not go through.

Tip: Just topped up but still see pending? Give it a few seconds — top-ups usually settle to completed shortly after payment. See the processing screen described in Credit and top-up.

When there is nothing to show

If your organization has not had any credit activity yet, the section simply reads No transactions yet. Once you make your first top-up or your projects start using credit, rows will appear here automatically.

Note: The list shows your most recent transactions. For a full accounting record, including downloadable invoices, open Manage billing in the Payments section to reach the Stripe customer portal.